Customer Service And Sales Agents

Customer Service And Sales Agents
Empresa:

Fusion Bpo Services S.A. De C.V.


Customer Service And Sales Agents

Detalles de la oferta

Fusion BPO Services is currently seeking an experienced Customer Service and Sales Agents to join our team

Job Description

Open house all week from 8:00- 4:00 pm

Our address is:
Fusion BPO Company
Colonia San Francisco, calle Los Abetos #6
San Salvador

Fusion BPO Services is currently seeking an experienced Customer Service and Sales Agents to join our team
Job Summary:
We are currently looking for solid customer service and sales representatives with sales experience to join our team. If you are a self-motivated customer service representative, servicing customer accounts, we have an opportunity for you!

Job Responsibilities:
• Maintain on-going minimum quality performance goals for assigned area/client/or portfolio
• Assist customers with their accounts in an inbound call center environment
• Guide customers, through the use of solution and customer service skills
• Ability to effectively cope with stressful situations in a highly productive and structured environment
• Use all resources available to resolve accounts to the satisfaction of company guidelines
• Up sale customers on products

Education and Experience:
• High School Diploma or equivalent
• Call center experience

Skills and Abilities:
• Flexible and available to work assigned scheduled shifts based on business needs including night shift and weekends
• Exceptional telephone techniques and etiquette
• Excellent verbal and written communication and customer service skills
• Ability to engage the following traits when necessary: active listening, patience, problem solving and quality
• Sound decision-making skills
• Sales experience
• Ability to work in a fast-paced environment
• Solid computer skills and the ability to navigate several screens and applications


Fuente: Faciltrabajo


Área:

  • Otros / Otros

Requisitos