Customer Support - Full Time

Customer Support - Full Time

Konsus Inc.

Customer Support - Full Time

Detalles de la oferta

Descripción de la Plaza/nABOUT SUPERSIDE
Superside is a global virtual on-demand agency currently supporting the largest design categories: Presentation Design, Graphic Design, Web Design, and Visual Identity Design.
We receive projects on a daily basis based on the categories above, and community members deliver these projects in 12, 24 or 48 hour deadlines in accordance to the company’s request.
Supeside is a fully remote community comprising of top talent from over 50 countries executing on a global level, and giving companies across the world, a ‘local agency’ experience.
Even though our members are distributed across the world, we have a highly engaged and friendly culture, it feels like working with a group of friends who are always ready to set you up for success

We are looking for a detail oriented customer service professional in Latin America/Eastern Europe/ Africa interested in becoming part of our global Superside community.
Work from home / remotely, with a fixed schedule of 6-8 hours per shift.
We are primarily looking for offshore candidates outside the US/Canada and Western Europe.
As part of the customer service team, you will be expected to answer incoming requests from existing and potentially new clients using our chat and email applications.
This ranges from answering clients with ongoing projects and referring them to their project manager, answering questions about the products and services we provide, how Superside works, pricing and more, and provide help and assistance to clients in general.
You will have to use your own judgement to figure out what to reply and which actions are necessary in each specific case.
You will also support the project management team and client development team to understand different clients’ needs and provide clients with the best experience.

High personal standards for quality and reliability.
Excellent communication skills - You will need to be fluent in written English
It will be helpful if you are independent, friendly and confident.
Good with people and IT, and Google Suite.
Past customer service experience is a bonus!
Availability of at least 60% of a Full time position, Full time preferred.
Available to work some weekends and night shifts
Fast and reliable internet connection
Interest in working in a global team, and learning about our products and services.

Work from home / anywhere in the world
Working with a diverse group of people from across the world
Being part of a community that believes in helping you execute and grow

You get paid by Superside two times per month for all the hours you work
If you think Superside is the place for you, we would love to hear from you!

Please note that all correspondence for this role will ONLY be sent through emails or official Superside accounts. Any other source of communication may be fraudulent, and should be reported to Superside urgently.

Please apply directly through:


Creative project manager - full time remote

Descripción de la Plaza/nWe are growing fast and are constantly looking for talented, happy and ambitious Creative Project Managers to join our global team...

Desde Superside - San Salvador

Publicado hace 23 días

Administrador inmobiliario con 2 años de experiencia en inmobiliarias

Descripción de la Plaza/nCONOCIMIENTOS REQUERIDOS: - Conocimientos de procesos Administrativos - Conocimientos de procesos Contables. - Con conocimientos en...

Desde Recursos Humanos Corporativos S. A. De C. V. - La Libertad

Publicado hace 19 días

Consultor especialista en desarrollo de proyectos de capacitación

Condiciones: - Contrato por 6 meses que incluye un período de prueba de 1 mes. Estudios: - Licenciado(a) en pedagogía - Ingeniero(a) en sistemas y...

San Salvador

Publicado hace 2 días

Organización gerente de organización y métodos

Requisitos:Estudios de 4to nivel Contar con 3 años de experiencia en cargos similares Conocimiento de metodología de procesos BPM (mínimo) Conocimientos de...

Desde Association Development Union - San Miguel

Publicado hace 2 días