Ejecutivo De Call Center

Ejecutivo De Call Center
Empresa:

(Confidencial)


Lugar:

San Salvador


Puestos Vacantes:
15

Área:

Call Center

Ejecutivo De Call Center

Detalles de la oferta

Responsible for providing a full range of customer services. Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer inquiries and/or problems. Researches and resolves questions and problems maintain records and communicates resolution and/or status to the customer.

Responsibilities

-Answer inbound calls/emails
-Handle customer problems and questions using multiple computer programs
-Create service tickets for issues
-Following up with customers within specified timeframes with resolutions/updates via outbound calls/emails
-Work on special projects as needed

Qualifications

-Communication Skills
-People Skills
-Customer Service
-Attention to Detail
-Multi-tasking


Fuente: Tecoloco


Área:

  • Teletrabajo / Call Center

Requisitos

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