Ejecutivo De Call Center

Description: Responsible for providing a full range of customer services in English and Spanish. Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer inquiries and/or problems. Researches and resolves questions and problems, maintains records and communicates resolution and/or status to customer.

Description:
Responsible for providing a full range of customer services in English and Spanish.
Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved.
Responds to customer inquiries and/or problems.
Researches and resolves questions and problems, maintains records and communicates resolution and/or status to customer.

Qualifications:
* Customer Service Oriented, Positive Attitude
* Good Problem Solving Capabilities & Written and Verbal Communications
* Self-Motivated, ability to Multi-Task, Detail Oriented
* Ability to Organize and Prioritize Time Effectively
* Must Be Able to Work in a Call Center Environment