Gerente De Call Center

ACCOUNT MANAGER RESPONSIBILITIES INCLUDE DEVELOPING LONG-TERM RELATIONSHIPS WITH A PORTAFOLIO OF CLIEENTS, CONNECTING WTH KEY BUSINESS EXECUTIVES AND SKATEHOLDERS. ACCOUNT MANAGERS LIASIE BETWEEN CUSTOMERS AND CROSS-FUNCTIONAL INTERNAL TEAMS TO ENSURE THE TIMELY AND SUCCESSFUL DELIVERY OF OUR SOLUTIONS ACCORDING TO CUSTOMER NEEDS. MANAGE AND DEVELOP CLIENT ACCOUNTS TO INITIATE AND MAINTAIN FAVORABLE RELATIONSHIP WITH CLIENTS. RESPONSIBLE FOR LEADING A TEAM OF ACCOUNT MANAGERS DEDICATED TO MEETING THE OPERATIONAL NEEDS OF ASSIGNED CLIENT SEGMENTS.

REQUIRES BACHERLOR'S DEGREE IN AREA OS SPECIALTY AND AT LEAST 5 YEARS OF EXPERIENCE IN THE FIELD OR IN A RELATED AREA. FAMILAR WITH A VARIETY OF THE FIELD'S CONCEPT, PRACTICES AND PROCEDURES. RELY ON EXTENSIVE EXPERIENCE AND JUDGEMENT TO PLAN AND ACCOMPLISH GOALS. PERFORMS A VARIETY OF TASKS. LEAD AND DIRECT THE WORK OF OTHERS. A WIDE DEGREE OF CREATIVITY AND LATITUDE IS EXPECTED. TYPICALLY REPORTS TO HEAD OF A UNIT/DEPARTMENT.

REQUIREMENTS:
-PROVEN ACCOUNT MANAGER OR OTHER RELEVANT EXPERIENCE.

-DEMONSTRATED ABILITY TO COMMUNICATE, PRESENT AND INFLUENCE CREDIBLY AAND EFFECTIVELY AT ALL LEVELS OF THE ORGANIZATION, INCLUDING EXECUTIVE AND C-LEVEL.
-.EXPERIENCE IN DELIVERING CLIENT-FOCUSED SOLUTIONS BASED ON CUSTOMER NEEDS.

-BACHELOR'S DEGREE IN APPROPIATE FIELD OF STUDY OR EQUIVALENT WORK EXPERIENCE.

-UNDESRTANDING OF WEBSITE DEVELOPMENT, MARKETING, MEASUREMENT AND ANALYTICS, CONTENT MANAGEMENT, DIGITAL MARKETING AND INTERNET TECNOLOGY.

-EXPERT AT MICROSOFT OFFICE SUITE, GOOGLE APPS, SALESFORCE AND HELP DESK SUPPORT SOFTWARE.
INTERESADO ENVIAR CV ACTUALIZADO CON PRETENSIÓN SALARIAL A. seleccion4@
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