Technical Support Representatives

Descripción de la Plaza/nTECH SUPPORT
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We are Different by Design !!!

As a technical support agent, you are responsible to deliver the best experience on every contact and every interaction. Going the extra mile trying to solve any technical problem, answering all the customers’ questions, and resolving any issues they might be facing. You would be making every Home-User feel comfortable knowing that they can call you whenever they need it.
We are looking for enthusiastic, responsible, and up going people like you!!

Our Technical Support Agents can:
*Effortlessly engage with callers, actively listen, analyze, and isolate tech issues
*Comfortably navigate multiple applications to research solutions
*Multitask in systems while patiently providing step-by-step instructions
*Calmly provide conflict resolution and navigate frustrated customer situations
*Work independently with discipline and motivation to succeed in a virtual environment

WE OFFER:
* Above the law benefits
* Paid training
* Discretionary Days
* Referral Friends Bonus… and much more

WE ARE LOOKING FOR:
* ENGLISH PROFICIENCY Written and Spoken (85% or Above)
* 10 Mbps Internet Connection or above (is a MUST)
* Schedule Flexibility
* Excellent Interpersonal and Communication Skills
* You need to have a computer so you can take the tests

One Team, One Company, One Concentrix!!
#FANATICALABOUTCONCENTRIX